If you believe this is a mistake and would like to appeal this decision, please contact us. We have done nothing wrong and have no recourse. Last week, in a crucial time of the year for our organisation in which we urgently needed to recruit new staff-members, our account got blocked. Sponsored positions can stay on the site until an employer has filled the job and closed it on Indeed. In the end he assured me he had everything he needed and my post would be up within a few hours. You can also set your resume to private so that your . Please note that this is an irreversible action and cannot be undone. If you are certain that you would like to proceed, click OK. Next, list your phone number, professional email address and location. Users will need to create an Indeed account to apply for jobs. We know how tempting and necessary it is to subscribe to them but also how easy it is to forget to keep track of each one youve signed up for. this website shouldn't even be online, they are a scam job website, Indeed.com - this website shouldn't even be online, they are a scam job website, Indeed.com - spam, tricked into giving personal info, Indeed.com - privacy breach/false advertising. I am extremely confused. Our team will then get back to you via email within 24-48 hours. Here are instructions to delete your Indeed jobs account with in 5 seconds. You'll need more than one to manage financial affairs, transfer titles, complete home sales, and do other such things as closing an Indeed account. The account being disabled for no specific reason and there's no one to reach out to for a customer chat support. of an actual attorney. I had used the free trial for listing jobs and I switched my job description to 'paused'. It helped me find three jobs and my current job I've been in 12+ years. Don't have an account? My name is [enter your first and last name]. well this person did a online interview via instant messenger hangouts. When weve listed all of them, you can cancel any you think are no longer serving you in the blink of an eye. Read through these two short sentences and locate the word "form" highlighted in blue. I called the call centre and spoke to them on three different occasions. The account was verified. We called again and the employee apologized and said he was embarrassed for the way the company is treating us. Navigate to Settings > Integrations and API, scroll to the 'Job boards' section, and click the Indeed toggle. I would NEVER recommend anyone use this platform, if you have ANY other choice. Maintain a receipt of the request for your records. Just recently I logged in to access their free job posting option and it was flagged immediately. Write your name and contact details. One of the Worst Service by Indeed. DoNotPay will prepare all your paperwork and draft you a script for the court date so that you only need to file your dispute and show up in court. Related: How To Write an Email (With Professional Tips and Examples) Get interview-ready with tips from Indeed. (TermsofUse,PrivacyPolicy, Manage Consent, Do Not Sell My Data), Your account has been disabled because its relationship with your company could not be verified, [Sumo Citrus] I seems they just like to block businesses and just leave them hanging. I am writing to help alert employers that Indeed can act in a capricious manner that is reminiscent of a monopoly. However, any employers with which you were in contact will still be able to contact you. We apologize for any inconvenience this has caused. Additionally, we are unable to provide notification that an employer has viewed your application when it has been submitted via a third party site. I've hired many from the Philippines through onlinejobs.ph before. EDIT: If you needed more proof to never use Indeed, just check out the helpful response from Indeed "Support" below. We posted job ads on indeed for Realestate acquisitions department and then our account got disabled. But still, I cannot have to access my Indeed account. This is due to the document being a payslip. Keep an eye out on your inbox to see an email from us confirming weve canceled your Indeed account. Please send us on your Indeed account email address via email to sitejabber@indeed.com so we can check this out for you. We'd be happy to assist you here in reviewing your resume and offering suggestions for applying to jobs on the site. We are a company founded over 30 years ago and finding if a company is real is really easy. Its why DoNotPay has come up with a way our robot lawyer can do it for you. Its why we offer help when it comes to suing any person or company in small claims court. Apply to Customer Service Representative, Account Executive, Customer Success Manager and more! Having decided no one could control that I pulled the trigger and it asked me to verify my company via a bill or some sort of document. I am more than happy to speak to customer service though you don't even have a phone number to call. *First, I tried gmail account they blocked, then I did with another account, again they blocked. When customer service contacts you, they may ask for additional information or simply tell you that your request has been processed or completed. Given the many choices out their for hiring you would think that they would take this many bad reviews as a sign that their generic email they send informing you of your account being disabled would have some sort of explanation so corrective actions could be taken. Every day that passes we are missing opportunities to find candidates and are very close to switching to Ziprecruiter or another hiring platform with reliable customer service. I did not violate any employment laws, I'm PHR Certified. My boss asked me to post Jobs as a Confidential Company. Powered by phpBB Forum Software phpBB Limited, Copyright20002023RedFlagDeals.com. But it is denied, I asked "Why"?, They said "It is blurry". You can get these by going to your local grocer (that sells them) or just buy a cheap phone off of amazon. Posted Honest Job Ad & Account Was Disabled! They did the same to me. Even I tried company official email, facebook account again same process. Please attach an up to date copy of your CV to the link provided and our client will be in direct contact. This will surely increase the credibility of your complaint. Indeed.com review: Disable my account, don't waste your time, your money!!! But they have unresponssible, careless customer care that makes you stupid in front of your boss, and get fired. Thank you! However, no additional charges will accrue once you've paused or closed the job. I get the same people applying over and over, so I reject them so I dont have to pay for them. If youre finding yourself disappointed in the service, well guide you through a process of closing and canceling your Indeed account successfully. Thank you. As their account is no longer needed, I request that you delete all data associated with it. Create a free online memorial to gather donations from loved ones. I am sure as long as you paying them, then they don't have a problem with job posts but due to the fact that I am posting for free they are being difficult. You've found a good job and no longer need an Indeed account. It is normal that all accounts will be reviewed as we must verify the connection between the account creator and the company they are hiring for. This can be done by logging into your account, when you go to your dashboard you will see the option that states appeal this decision or contact us and you can begin filling out the form. If enough information is not provided when the account is being created or we find a violation of our guidelines, then the account will go into the appeal status that you're now experiencing. Your ability to post jobs on Indeed.com has been disabled. Create customer login accounts on HRS. Hi Karen, thank you for taking the time to leave us some comments. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Permanent + 1. Take this Indeed "Support" rep's suggestion - "If you have urgent hiring needs, we recommend utilizing other hiring services" - and use another service. You can rejoin using the same email address, but you must wait until the initial request is finished processing. You only need to go through three short steps: Sign in to your DoNotPay account using your chosen, Enter Indeed as the service you want to cancel. said they needed to verify the business with a utility bill and the ein number, which i sent in. I'm at a loss as to why they disabled my account. You Shouldn't Stop Using DoNotPay Once You've Canceled Indeed. Two-factor authentication, or 2FA, refers to a second security layer a user must pass through to gain access or approve an action on an account. They will assign their larger accounts a rep, but in reality, the rep is a glorified secretary, powerless to help if Indeed chooses to close your account. I spent some much time putting together the job post based on THEIR guidelines. Okay. With DoNotPay at your side, you can skip all the trouble and have us cancel your Indeed employer account in no more than 48 hours. Copy/paste the letter to What should we know? Make the appropriate changes regarding needed information. My account was suspended for no reason after years of using indeed. I rejected the decision immediately! The next page that loads is titled Personal Data Request. Or heck you could get temp work for experience. Use onlinejobs.ph or any other employment website. the woman name is mrs jessica paint hr for yelp. Hi Midlaj, thank you for taking the time to leave Indeed a review. This link will open in a new window. no notification from indeed. Customer Support Officer. So as per my research I could post on Indeed, Because as they do have "confidential option". I logged two appeals and submitted Company verification documents to them on two separate occasions. LinkedIn. I recieved 2 job offers from people wanting me to be their personal assistant and both happen to be out of town for a few weeks. Employer account disabled with no reason given. my company has been using indeed for 2 years and have created a dependence on them for hiring staff. I spent a lot of time crafting the ad and going through the process and I'm very upset they wasted my time. They don't have the integrity to properly servicing job seekers. Indeed wants you to pay or eventually you get the boot without any real clarity as to why. I am a self employed independent contractor and I am looking to hire an associate to cover for me during my mat leave. rep was out of the office for 3 days straight and then the account was deactivated. Told me to submit documentation, which I provided my payslip to them. Select Pause or Close from the drop-down menu. Since last year, we have been disabled 5 times for NO REASON! Body, including the message's purpose. I phoned and they told me that it would have to go to appeal but they were not able to tell me why it was disabled. Shame. I posted jobs that were real and paid hourly not just commissions etc. There are some exceptions to the free posting. An unprotected Employer account poses risks such as: Hackers gaining access to your data So I don't really understand why the account suddenly got disabled without any specific reason. First, y, ou can delete all alerts to avoid daily or weekly emails clogging up your inbox. We cannot give every reason why a job or a company may be removed, and we always retain the right to remove any job, organic or sponsored, if we feel it is in our interest or our users interest. I have also read where people are applying and nobody contacts them back - I guess this could be the reason why they are not received responses. Indeed or Publishers may reject or remove any Job Ad, and Indeed may disable any Employers account, for any or no reason without notice. Close and Cancel Indeed Account in No Time With Our Tips. Double-check your spam/junk folder as well since sometimes our emails can be sent there as well. Its been 4 days- no update, no reasoning? And that's only the ones who post about it. This review was chosen algorithmically as the most valued customer feedback. Thats not right. is an online job-seeking platform. Hello Jared, a member of our team has responded to your review by private message. Employers may request that Indeed disable an account at any time by contacting the Employer Help Center. A member of our team reached out to you by private message on here to assist you with this. What Can You Do if Indeed Has Mistreated You? I would highly recommend that if you do use Indeed, that you monitor your ads consistently every 30 minutes of the day as someone working there is going in and switching to sponsored to collect money. Indeed helps companies of all sizes hire the best talent and offers the best opportunity for job seekers to get hired. Believe it or not, thats not even the best part. No refund. One week ago, without warning, Indeed disabled our account. Business Account Disabled with No Notification! Hiring People. Hi Mandy, we have sent you a PM with an additional explanation and the next steps. Hi Fiona, we'd be happy to assist. So I have a computer company in South Africa and was looking for a receptionist or admin worker. Availability times and days are on the article as well! Find the card that fits your needs with our handy comparison tool. There is no presenting a valid case to indeed and their tactics seem very consistent with many other employer reviews. They have too much video tutorials in Youtube", may be it is true. No one seems to be able to help us? This data file is Outlook Data File, you can navigate to File > Account Settings > Account Settings > Data File > Open File Location to find them. it is not! From there, please select "Employer/Post a Job" in the upper left corner. At the beginning too much trouble of opening the account. This link will open in a new window. Though its entirely free to use if youre the one seeking employment, employers need to have a paid subscription to post the hiring ads and find prospective workers. Any information you provide to Cake, and all communications between you and Cake, Hi Flordeliza, we would be happy to help here! Use bold or larger fonts to make your name more visible and memorable. I sincerely hope to hear back from your staff as it seems we are close to done with Indeed for good. Performance & security by Cloudflare. We have sent you a private message to learn more about this situation and how we can help. Please follow up with us there so we can further assist. You can, of course, reload the page when canceling Indeed on the website or sit tight and wait for the companys team to get back to you. Every time my employer account has been disabled without explanation, advice or reason. You will see a confirmation window. I have been charged 23 and I have to pay another 39 on the next invoice. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. If you have any additional questions or concerns please email us at sitejabber@indeed.com. They will assign their larger accounts a rep, but in reality, the rep is a glorified secretary, powerless to help if Indeed chooses to close your account. You can also set your resume to private so that your . Tip for consumers:Do not bother. Waited weeks for a response from our representative *. Indeed is an online job-seeking platform. From the drop-down, select Cancel Subscription. Sign up now. They ask you to appeal, you send the appeal and still get blocked with no reason. If you didnt make the funeral arrangements for your loved one, ask the funeral director helping your family how to get a death certificate or additional ones. Once you've taken a look at a candidate, change their status to "reviewed" to indicate that they should remain in consideration or reject them if they don't seem like a good fit for your position. Due to the fact my union job would allow me to earn 20% more than someone who wasn't in a union job. Apparently he didn't like that I wanted accountability and a basic response so they disabled our account. For more information on what to do when someone dies or how to delete yourself from the Internet, join Cake today! I'm a small online business looking to hire a VA. The job I'm in now can't seem to keep people because it's really designed for someone who wants to stay long term like 10+ years long term. What's even worse than this, is that I was still getting charged whilst having my Job on hold after 4 days of no candidates. Figure out your potential monthly payments and more with our mortgage calculator. Employers Beware. Make sure to complete the appropriate step below before deleting your employer Indeed account. Pro-tip: Make sure to complete the appropriate step below before deleting your employer Indeed account . We have reached out via PM, please respond there if further assistance is needed. We are sorry to hear about your experience! Here's a link to their help desk if you have any issues: contactus@hrtechprivacy.com. It's no wonder small business is collapsing left and right. I literally took a proper job description template and adjusted it to suit my business. I read your Job Posting Guidelines and I still have no clue what was wrong. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Then I called in and was on hold for 30 mins. Hi Dawn, it appears your account is going through our standard review process. Pro-tip: Make sure to complete the appropriate step below before deleting your employer Indeed account. Hi Dana, we'd like to investigate this further. fiona, Indeed disabled my account Pinterest. Employers / Post Job. You Shouldnt Stop Using DoNotPay Once Youve Canceled Indeed. They asked me "Utility bills with address", "Tax permit", Company license, even I showed them our registration paper. We cannot give you customized advice on your situation or needs, which would require the service Note: Sponsored jobs with outstanding balances will process on the first day of the following month. The complaint has been investigated and resolved to the customers satisfaction. From my side I provide everything. Before you permanently delete your account, there are two things you should know. I tried many ways and always is the same. If you do not receive the email in your inbox, it may be in your junk or spam folder. We recommend clicking on the link "Appeal this decision" within your account. Right next to it comes the inability of the Indeed customer support to solve the problem. Deleting your loved one's Indeed account may be part of the executor's duties, especially if you're trying to clean up their online presence. You'll be called by recruiters left and right. My acct was blocked and when i appealed it, it was denied. If you have an employer account and have posted a job on Indeed, your Company Page will automatically be claimed and tied to your account. Unfortunately, Indeed has fully reviewed your account and we are unable to show your listings on the site and the account will remain in its disabled status. I've read the terms and conditions and I did not see any violations on my posting. This review can happen at any time as well. * Indeed attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond. So keep reading, and we'll take you step-by-step through the process of how to permanently delete an Indeed account. We have used Indeed to hire candidates across Canada and the US. Don't waste your precious time on Indeed.com. Hi Soledad, we are sorry to hear about the experience you are having with Indeed. Just make sure this is what you want to do because deleting any Indeed account is permanent. Avoid at all costs. Disgusting business practice. Here you'll need to: Now that you have requested to delete your account, Indeed administrators will email you to verify that this request was made by you or on your behalf. I have been using indeed, as a job seeker, for about 3 years. Kindly note that if you delete the Outlook Data File, the cache of this account data will be permanently deleted in your . CareerBuilder TIP. We are sorry to hear about your attempts to contact Indeed. Please note that the review process typically takes 1 to 3 business days and our team will contact you when they have an update, or if they need additional information. If they were smart they would pay less to wages by keeping people long term. Free Sumo Citrus beanie and tote - after completing three-part videos and quizzes, [Canadian Tire] I will be using more legit websites, such as Glassdoor. Please respond back to them only and check your email inbox for any emails from employersupport@indeed.com. Indeed has a consumer rating of 2.86 stars from 1,387 reviews indicating that most customers are generally dissatisfied with their purchases. The job posting went live, but after a few hours I received an email that my account was disabled. I left an honest review for a company that I worked for almost 10 years. There is no presenting a valid case to indeed and their tactics seem very consistent with many other employer reviews. Your phone number will no longer receive SMS messages. Hi Anmol, we are very sorry to hear about your poor experience with Indeed. But as an employer, you have three options to remove, pause, or cancel your account. Indeed were still charging me for this. And upon reading the reviews, it seems that it is a common issue. Where. Make any adjustments needed to this email suitable to your needs. Cookie Notice In fact, we encourage you to take the matter into your own hands and demand justice. Your lack of professionalism and commitment to fixing this well documented problem is absolutely appalling! Date Posted. Since then we were noticing changes within the company and used Indeed only as needed for immediate hiring (via resume search option). Dear Indeed.com Thank you for you attention for details, and making me fired! We also have had a very successful time on Indeed, often spending thousands of dollars sponsoring our jobs. I put up with their constant marketing emails as I decided if their $15 per applicant was worth the money considering the applicant may not actually show up.